Why Hosted Solutions:

Our view is that hosted solutions provide end users with access to the latest technologies without the need for enhancing or replacing locally owned equipment, and that these hosted solutions will be adopted by business users primarily because of the improved Total Cost of Ownership (TCO) benefit.

In the Vision business model, customers will simply lease end-point appliances that will connect to the Vision call control engines at the core of the network. This will enable businesses access to Complete PBX functionality such as:

• auto attendant

• voice mail

• fax distribution

• unified messaging

• find me / follow me

• voice-to-text and text-to-speech translation services

• foreign language message translation services

• customer relationship management capability

• automated call distribution

These services will be available on an as required basis to individual subscribers of the system, and access to continuous improvements of these features will be guaranteed by subscription.

The business user of the hosted solution is freed from the risk of investing in and maintaining inadequate equipment, and is presented with a known cost for access to those services required for each individual user of the system. In addition, access to many of these advanced services is simply out of reach for the average business customer since the cost of acquiring and maintaining local equipment is prohibitive.

The Hosted Messaging Solution:

Vision Communications goal is to provide hosted solutions to any small business or SOHO worker
with broadband Internet access. The primary hosted application deployed by Vision is automated attendant and unified messaging services. These features allow Vision clients to automatically have incoming calls routed within the enterprise, and to centralize their email, voice mail and fax messages into a single access point.